Skip to content Skip to navigation menu

2017.1.20
"The Succubus" Shipment Date Announcement

The shipment date for “The Succubus” scheduled for release in January 2017, has been confirmed.


(Mon) Jan. 30, 2017


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.


■ Regarding Change of Address ■

Please file for all changes of address by (Tue) Jan. 24 at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2016.12.29
"Aoba" Shipment Date Announcement

The shipment date for “Aoba” scheduled for release in January 2017, has been confirmed.


(Fri) Jan. 20, 2017

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.


■ Regarding Change of Address ■

Please file for all changes of address by (Wed) Jan. 11 at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.



2016.12.27
NATIVE ONLINE SHOP Grand Re-Opening

Thank you very much for shopping at the NATIVE ONLINE SHOP.

The NATIVE ONLINE SHOP will soon be undergoing system maintenance in preparation for a grand re-opening.

All services offered at the NATIVE ONLINE SHOP will be unavailable during the dates and times listed below.

We’d like to offer our most sincere apologies to our customers for this inconvenience, and hope for your patience and understanding.

【Caution】
Please note that the following changes will also take place following our grand re-opening.

■ New URL

http://native-store.net/en/


The NATIVE ONLINE SHOP URL will change following our grand re-opening.

* In the event that you experience issues accessing the site after this date, please clear your browser cache and try again.

■ My Account

Following our grand re-opening, all purchases made at the NATIVE ONLINE SHOP will be split as follows:

Purchases made at our former online shop site (prior to (Mon) Dece. 26, 2016) and
purchases made at our new online shop site (from (Mon) Dece. 27, 2016).


■ Regarding your New My Account Login Password

Following our grand re-opening and the creation of your New My Account profile, your login password will need to be reset.


We’re very sorry for any inconvenience, but ask that your please follow the password reset instructions on the login page before logging in.

--------------------------

・New My Account
https://native-store.net/en/login/pw/request

--------------------------

* You’ll be able to use the same password as before to login to your Former My Account.

■ Regarding your Wishlist

We’re very sorry for any inconvenience, but our new shop will not support a Wishlist. We hope for your patience and understanding.

■ Regarding your Browser Cache

Please note that your email address, password, and other information stored in your browser’s cache will not be valid at our new site. Please re-enter your information.


Should there be any changes, we’ll be sure to keep you informed with the most accurate and up-to-date information during this transition.

We appreciate your business, and look forward to serving you at our all-new NATIVE ONLINE SHOP.