2024.4.26
Regarding Shipment and Customer Support Over Golden Week (Japanese Holiday)

As always, thank you for shopping at the native Online Store.

Please note that the native Online Store will be closed the following days for Golden Week holiday.

Apr. 27 - closed
Apr. 28 - closed
Apr. 29 - closed
Apr. 30 - open
May. 1 - open
May. 2 - open
May. 3 - closed
May. 4 - closed
May. 5 - closed
May. 6 - closed
May. 7 - business hours as usual

Any inquiries received during these times will be handled in order received on the next business day customer service is available.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

2024.4.22
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in April 2024, has been delayed as follows.

■April 2024 → May 2024
Mahiru Sakuraya -Anniversary Live-
Miu Mikura
Natsumi Miyasegawa Bunny Ver.
HITOYO-Chan Bunny Ver.
Chitose Ishiwatari Bunny Ver.
Anubis Casino: Bare Leg Ver.
Hebe-chan Maid ver.
Nana Kuroe
Nana Kuroe Tapestry Set Edition
Teddy Bear Hunter
Teddy Bear Hunter Tapestry Set Edition

■April 2024 → June 2024
Miu Minami Bunny Ver.

■April 2024 → August 2024
Mayumu Amami

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2024.4.19
Shipment Date Announcement

The shipment date for product(s) scheduled for release in April 2024, has been confirmed.
 
Tobari Enoto
April 30, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 23, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2024.4.15
Shipment Date Announcement

The shipment date for product(s) scheduled for release in April 2024, has been confirmed.
 
Gina of the Lamp
April 23, 2024

Mirei
April 24, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 17, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2024.4.5
Shipment Date Announcement

The shipment date for product(s) scheduled for release in April 2024, has been confirmed.
 
Scheduled to ship from April 17, 2024.

Muraise (Resale items)
Ninja Erika (Resale items)
MeiMei (Resale items)
Christina Swimsuit Ver. (Resale items)
Hiyori Mikakino White Bunny Ver. (Resale items)
Sinful Saint, Sister Aisha (Resale items)
Miho Tsujinaka (Resale items)
Rella Kishimoto (Resale items)
Julia (Resale items)

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2024.4.4
Shipment Date Announcement

The shipment date for product(s) scheduled for release in April 2024, has been confirmed.
 
HOTLIMIT CoverGirl Minatsu
April 15, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2024.3.21
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in March 2024, has been delayed as follows.

■March 2024 → April 2024
Gina of the Lamp
HOTLIMIT CoverGirl Minatsu
Miu Mikura
Natsumi Miyasegawa Bunny Ver.
Mirei
HITOYO-Chan Bunny Ver.
Hebe-chan Maid ver.
Nana Kuroe
Nana Kuroe Tapestry Set Edition

Muraise (Resale items)
Ninja Erika (Resale items)
MeiMei (Resale items)
Christina Swimsuit Ver. (Resale items)
Hiyori Mikakino White Bunny Ver. (Resale items)
Sinful Saint, Sister Aisha (Resale items)
Miho Tsujinaka (Resale items)
Rella Kishimoto (Resale items)
Julia (Resale items)

■March 2024 → June 2024
Maki
Urara Himejima
Ayami Aizawa
PaiZuri sister Zuriel

■March 2024 → July 2024
Aoba & Koujaku
Aoba Wasou Ver.

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2024.2.26
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in February 2024, has been delayed as follows.

■February 2024 → March 2024
HOTLIMIT CoverGirl Minatsu
Miu Mikura
Natsumi Miyasegawa Bunny Ver.
Mirei
Hebe-chan Maid ver.
Nana Kuroe
Nana Kuroe Tapestry Set Edition

■February 2024 → April 2024
Tobari Enoto

■February 2024 → June 2024
PaiZuri sister Paulyne

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2024.2.14
Shipment Date Announcement

The shipment date for product(s) scheduled for release in February 2024, has been confirmed.
 
Julia
February 22, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February 16, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2024.1.23
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in January 2024, has been delayed as follows.

■January 2024 → February 2024
HOTLIMIT CoverGirl Minatsu
Natsumi Miyasegawa Bunny Ver.
Miu Mikura
Julia

■January 2024 → March 2024
HITOYO-Chan Bunny Ver.
Hebe-chan Maid ver.

■January 2024 → May 2024
Toa Sudou

■January 2024 → July 2024
Chihuyu Tsukimi

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2024.1.11
Shipment Date Announcement

The shipment date for product(s) scheduled for release in January 2024, has been confirmed.
 
Miho Tsujinaka
January 19, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2024.1.5
Shipment Date Announcement

The shipment date for product(s) scheduled for release in January 2024, has been confirmed.
 
Rella Kishimoto
January 15, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.12.26
Shipment Date Announcement

The shipment date for product(s) scheduled for release in January 2024, has been confirmed.
 
Muraise
MeiMei
January 12, 2024

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January 5, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.12.20
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in December, has been delayed as follows.

■December 2023 → January 2024
Muraise
Natsumi Miyasegawa Bunny Ver.
Rella Kishimoto
Hebe-chan Maid ver.
Miho Tsujinaka

■December 2023 → February 2024
Tobari Enoto

■December 2023 → March 2024
Gina of the Lamp
PaiZuri sister Zuriel

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.12.18
Shipment Date Announcement

The shipment date for product(s) scheduled for release in December 2023, has been confirmed.
 
Elle Tapestry
December 26, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December 20, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.12.13
Shipment Date Announcement

The shipment date for product(s) scheduled for release in December 2023, has been confirmed.
 
Hiyori Mikakino White Bunny Ver.
December 22, 2023

Ninja Erika
December 27, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December 18, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.12.12
Pre-order extension for some products

Thank you very much for patronizing our products.

We will be extending the pre-order period for some items that we are currently up for reservations.

▼Pre-order period extended until Wednesday, January 24, 2024, 7 p.m. JST

*Manufacturer - Product Name
native - Sucre
BINDing - Hinatsu Namiguchi Bunny Ver.
BINDing - Shino Tsurushiro
BINDing - Anubis Casino: Bare Leg Ver.
BINDing - Bastet Casino: Bare Leg Ver.

▼Pre-order period extended until Tuesday, February 27, 2024, 7 p.m. JST
Rocket Boy - Kirara Onisaki Halloween Vampire Ver.

▼Pre-order period extended until Wednesday, February 28, 2024, 7 p.m. JST
FROG - Kaede Hoshizuki

We look forward to your continued patronage.

2023.12.5
Shipment Date Announcement

The shipment date for product(s) scheduled for release in December 2023, has been confirmed.
 
Christina Swimsuit Ver.
December 13, 2023

Sinful Saint, Sister Aisha
December 15, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.11.22
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2023, has been confirmed.
 

Maids of House MB, Mellow

MOMOKO

November 30, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.11.22
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in November, has been delayed as follows.

■November 2023 → December 2023

Christina Swimsuit Ver.

Hiyori Mikakino White Bunny Ver.

Rella Kishimoto

■November 2023 → January 2024

Toa Sudou

HOTLIMIT CoverGirl Minatsu

HITOYO-Chan Bunny Ver.

Chihuyu Tsukimi

Julia

■November 2023 → February 2024

Nana Kuroe

Nana Kuroe Tapestry Set Edition

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.11.20
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2023, has been confirmed.
 

Lilly WHITE Ver.

Maria DARK Ver.

November 27, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November 21, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.11.15
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2023, has been confirmed.
 
Noir
November 24, 2023

M II
November 27, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November 17, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.11.9
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2023, has been confirmed.
 
An Ichinose
November 17, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.11.6
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2023, has been confirmed.
 
Hui Lan
November 14, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November 8, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.10.24
Shipment Date Announcement

The shipment date for product(s) scheduled for release in October 2023, has been confirmed.
 
Caroline Yuri Tanned Bunny Ver.
October 31, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.10.20
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in October, has been delayed as follows.

■October 2023 → November 2023
Hui Lan
M II
Lilly WHITE Ver.
Maria DARK Ver.
MOMOKO
Christina Swimsuit Ver.
HOTLIMIT CoverGirl Minatsu
Maids of House MB, Mellow
Julia
An Ichinose 

■October 2023 → December 2023
Noir
Ninja Erika
Tobari Enoto

■October 2023 → February 2024
PaiZuri sister Paulyne

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.10.13
Notice and apology regarding BINDing's "Itoe Bunny Ver."

Thank you for your continued support of Native products.

This is to inform you that we have identified an issue with the "Itoe Bunny Ver.", which we started shipping on September 29, 2023 (Friday). The 'Pubic Hair Decal' mentioned in the product description was not included.

We deeply apologize for any inconvenience this may have caused to our valued customers who made the purchase.

▼Response to this matter

For customers who purchased from the Native Online Store, we will be sending the 'Under Hair Decal' to you. We will be providing this to all customers who made the purchase, so there is no need for individual contact.

Once the shipment is ready, we will contact you at the email address you have registered.

For customers who pre-ordered for the product and have a different delivery address, please contact us through the Native Online Store contact page at the following URL

https://native-store.net/en/contact/

We deeply apologize for the inconvenience and trouble this has caused. 

We will strengthen our verification procedures to prevent any recurrence in the future.

2023.10.10
Shipment Date Announcement

The shipment date for product(s) scheduled for release in October 2023, has been confirmed.
 
Nonoka Satonaka White Bunny Ver.
October 20, 2023

Kanon Mannoji
October 26, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.10.3
Shipment Date Announcement

The shipment date for product(s) scheduled for release in October 2023, has been confirmed.
 

Mashiro Kurosawa

October 10, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.9.21
Shipment Date Announcement

The shipment date for product(s) scheduled for release in September 2023, has been confirmed.
 

Momoko Uzuki Summer Uniform Ver.

Hatsume no Tsubone

Itoe Bunny Ver.

September 29, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.9.21
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in September, has been delayed as follows.

■September 2023 → October 2023

Kanon Mannoji

Hui Lan

Lilly WHITE Ver.

MOMOKO

Christina Swimsuit Ver.

Nonoka Satonaka White Bunny Ver.

Mashiro Kurosawa

Maids of House MB, Mellow

■September 2023 → November 2023

Rella Kishimoto

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.9.14
Shipment Date Announcement

The shipment date for product(s) scheduled for release in September 2023, has been confirmed.
 

Akari Asahina

September 28, 2023
 

HANAYOME

Olga Discordia Wedding White Ver.

Ally

Mira Tsubakihara Swimsuit Ver.

September 29, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.9.13
Shipment Date Announcement

The shipment date for product(s) scheduled for release in September 2023, has been confirmed.
 

Mifuyu Yukino Bunny Ver.

September 21, 2023
 

Transfer student Lilith Bacon

September 25, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.8.29
Shipment Date Announcement

The shipment date for product(s) scheduled for release in September 2023, has been confirmed.
 

Erika Kuramoto Beach Volleyball Ver.

September 8, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.8.22
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2023, has been confirmed.
 

Allyson Fincher

Yuki Shiratori

August 31, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.8.22
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in August, has been delayed as follows.

■August 2023 → September 2023

Hui Lan

Erika Kuramoto Beach Volleyball Ver.

Transfer student Lilith Bacon

Ally

Mira Tsubakihara Swimsuit Ver.

Christina Swimsuit Ver.

Mifuyu Yukino Bunny Ver.

Hatsume no Tsubone

Itoe Bunny Ver.

Nonoka Satonaka White Bunny Ver.

Momoko Uzuki Summer Uniform Ver.

Mashiro Kurosawa

■August 2023 → October 2023

M II

■August 2023 → December 2023

PaiZuri sister Zuriel

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.8.18
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2023, has been confirmed.

Chigusa Hoshikawa
August 31, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.8.17
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2023, has been confirmed.

St. Maid Chris
Ayaka Sawara Bare Leg Ver.
August 25, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August 21, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.8.4
Customer Support Summer Holiday Notice

As always, thank you for shopping at the native Online Store.

We would like to inform our customers that native customer support will be unavailable during the following dates and times due to a Summer business holiday. We apologize in advance to any inconvenience this may cause you.

Business Holiday Dates

August 11, 2023 - August 16, 2023

Any requests that come to the above mentioned email address and contact form during these periods will be answered in the order they were received when customer support reopens on the August 17, 2023.

2023.7.28
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2023, has been confirmed.

Kasumi
August 8, 2023

Myopia Sister Bunny Ver.
August 9, 2023

Mihiro Sashou Bunny Ver.
August 10, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August 2, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.7.24
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in July, has been delayed as follows.

■July 2023 → August 2023

Transfer student Lilith Bacon

Mihiro Sashou Bunny Ver.

Itoe Bunny Ver.

Myopia Sister Bunny Ver.

Kasumi

Mira Tsubakihara Swimsuit Ver.

Christina Swimsuit Ver.

Allyson Fincher

Ally

Mifuyu Yukino Bunny Ver.

Hatsume no Tsubone

Chigusa Hoshikawa

■July 2023 → September 2023

Kanon Mannoji

MOMOKO

Maids of House MB, Mellow

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.7.19
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2023, has been confirmed.

Misae Suzuhara Bikini Ver.
July 27, 2023

Elimia
Olivia Bunny Ver.
July 28, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July 21, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.7.14
Notice of shipping cost revision

We would like to express our sincere gratitude for your continuous support.

We are implementing changes on Shipping Couriers for international shipment.

Items ordered July 14, 2023 onwards will be subjected to new shipping prices,

We will be revising the Shipping Fee of our Online Store.

*Shipping fee of items already offered will not be affected by this change.

1/4 Scale Figure

Asia & North America: 4,300JPY

Europe & Australia: 8,000JPY

↓

Asia: 4,300JPY

North America: 8,900JPY

Europe & Australia: 8,000JPY

Other Scale Figures

Asia & North America: 3,000JPY

Europe & Australia: 5,000JPY

↓

Asia: 3,000JPY

North America: 6,100JPY

Europe & Australia: 5,000JPY

We sincerely apologize for any inconvenience this may cause to our customers.

We will constantly strive to improve our service even further.

We would appreciate your understanding.

2023.7.11
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2023, has been confirmed.

Chelsea
Rin Karasuma
July 20, 2023

Akari・Clark Shinguji
July 21, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July 14, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.7.5
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2023, has been confirmed.

Kirara Akutsu
July 13, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.6.28
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2023, has been confirmed.

Chie Bridge Pose Ver.
July 6, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June 30, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.6.21
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in June, has been delayed as follows.

■June 2023 → July 2023

Elimia

Misae Suzuhara Bikini Ver.

Chelsea

Mihiro Sashou Bunny Ver.

Itoe Bunny Ver.

Rin Karasuma

Myopia Sister Bunny Ver.

Kasumi

Olivia Bunny Ver.

Mira Tsubakihara Swimsuit Ver.

Chigusa Hoshikawa

■June 2023 → August 2023

Yuki Shiratori

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.6.15
Shipment Date Announcement

The shipment date for product(s) scheduled for release in June 2023, has been confirmed.

Mutsuki Hayakawa Bunny Ver.
Kirara Akutsu Tapestry
June 26, 2023

Chizuru Shiina DXver.
Chizuru Shiina
June 29, 2023

Asagi Igawa Bunny Ver.
June 30, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June 20, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.6.15
Shipment Date Announcement

The shipment date for product(s) scheduled for release in June 2023, has been confirmed.

SECOND AXE❤HENTAI ACTION　Sakura Igawa
June 28, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.6.14
Shipment Date Announcement

The shipment date for product(s) scheduled for release in June 2023, has been confirmed.

Shiori
Mio Blue Bunny Ver.
June 23, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.6.5
Shipment Date Announcement

The shipment date for product(s) scheduled for release in June 2023, has been confirmed.

Midori & Pink Sukumizu
Midori Sukumizu
Pink Sukumizu
June 13, 2023

Ayaka Hinamori
June 15, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.5.26
Notice Regarding Release Date Advancement for Kirara Akutsu

Thank you for your continued support of native products.

This notice is to inform you that native's Kirara Akutsu, previously scheduled to be released in Jan 2024, has had its tentative release date moved to July 2023 in order to deliver the item to our customers as soon as possible.

We sincerely apologize for any inconvenience this may cause and hope for your understanding in this matter.

2023.5.25
Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

May 26th 2023 from 8:00 AM to 10:00 AM JST

Please note that all services will be unavailable at these times.

 *Maintenance may take slightly more or less time than stated.

2023.5.22
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in May, has been delayed as follows.

■May 2023 → June 2023

Misae Suzuhara Bikini Ver.

Asagi Igawa Bunny Ver.

Mio Blue Bunny Ver.

Shiori

Rin Karasuma

■May 2023 → July 2023

Akari・Clark Shinguji

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.5.19
Shipment Date Announcement

The shipment date for product(s) scheduled for release in May 2023, has been confirmed.

Sister Amelia
Queen Bee Honey
May 30, 2023

Rio
Mayuka: Yukata Ver.
May 31, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.5.15
Shipment Date Announcement

The shipment date for product(s) scheduled for release in May 2023, has been confirmed.

Renge
May 24, 2023

Suzu Hoshizuki
May 26, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May 16, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.5.9
Shipment Date Announcement

The shipment date for product(s) scheduled for release in May 2023, has been confirmed.

Olivia Bunny Ver. Acrylic Stand
Mifuyu Yukino Bunny Ver. Acrylic Stand
May 12, 2023

Ayano Uzaki Bunny Ver.
May 17, 2023

Lepus Chimomo Bunny Ver.
May 18, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May 11, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.4.28
Regarding Shipment and Customer Support Over Golden Week (Japanese Holiday)

Thank you very much for shopping at the native Online Store.
Please note that the native Online Store will be closed the following days for Golden Week holiday.
 

Apr. 29 - closed
Apr. 30 - closed
May. 1 - open
May. 2 - open
May. 3 - closed
May. 4 - closed
May. 5 - closed
May. 6 - closed
May. 7 - closed
May. 8 - business hours as usual

2023.4.26
Shipment Date Announcement

The shipment date for product(s) scheduled for release in May 2023, has been confirmed.

Gal Bunny
May 10, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 28, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.4.20
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.
We’re very sorry to announce that the release of product(s) scheduled for shipment in April, has been delayed as follows.

■April 2023 → May 2023

Queen Bee Honey

Lepus Chimomo Bunny Ver.

Rio

Sister Amelia

Mayuka: Yukata Ver.

Suzu Hoshizuki

Renge

■April 2023 → June 2023

Chelsea

Mihiro Sashou Bunny Ver.

Itoe Bunny Ver.

Mutsuki Hayakawa Bunny Ver.

■April 2023 → July 2023

Transfer student Lilith Bacon

■April 2023 → TBD

Renge

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.
Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.4.18
Shipment Date Announcement

The shipment date for product(s) scheduled for release in April 2023, has been confirmed.

Maririchika Kuroki Bunny Ver.
April 25, 2023

Minako Sanada Bunny Ver.
April 26, 2023

Kalin Krishna
April 27, 2023

Niina Bunny Ver.
April 28, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

2023.4.7
Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.

We’re very sorry to announce that the release of product(s) scheduled for shipment in April, has been delayed as follows.

■April 2023 → May 2023

SECOND AXE❤HENTAI ACTION　Sakura Igawa

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.

2023.4.3
Shipment Date Announcement

The shipment date for product(s) scheduled for release in April 2023, has been confirmed.

Otaku Circle's Princess
April 13, 2023

Mizuki Bunny Ver.
April 14, 2023

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.