|native Online Shop|
AkibaCO Building 7F 3-16-12 Sotokanda ; Chiyoda-ku, Tokyo 101-0021
|Product Quantity||All merchandise is produced after the order reception period has closed. |
In the event of a product re-release, production time will be required.
Not all products will be re-released.
All products will be limited by individual purchase. Any order found to be exceeding this limit will be canceled.
|Shipment||Product shipment will depend on the scheduled production and release dates of each item. Please see the relevant product information page for details.|
|Payment Method||Credit Cards only (JCB, Visa, MasterCard)|
|Payment Deadline||Payment processed automatically when items are in stock.|
|Product Defects||Only defective products are eligible for exchange. |
Please note that we do not offer exchanges or replacements for any other reason, including but not limited to damaged packaging.
All personal information will be used only by native, and only for the purposes in which it has been provided. It will not be revealed to any third parties unless agreed upon by the customer.
Personal information is defined as any information relating to the customer, such as names, birthdates, sex, telephone numbers, email addresses, occupations, etc.
■Collection and Use of Personal Information
native will collect and use the personal information provided by customers exclusively for the following purposes, detailed below.
■Delivering goods ordered from the company
Notifying customers of new products, services, and company information.
Contacting customers relating to queries, confirmation, or general service-related matters
native will not relay any personal information to a third party unless it is required by law or previously agreed upon with the customer.
In order to provide our services, certain information will need to be provided to entities outside of the company. native will carefully monitor the trustees with whom this information is shared.
■Personal Information Management
In order to prevent all information from leakage, loss, or damage, a manager is placed in charge of all personal information and will work to keep all stored information safe, as well as to store any new information safely.
■Removal or Editing of Information
native will comply with all requests to change, confirm, or remove any personal information, provided the owner of the information is able to prove their identity. To alter or remove any personal information, please contact us via email with the subject “Personal Information.”
■Security Key Information
native protects your information by making use of encryption to secure any personal information you send online.