The shipment date for product(s) scheduled for release in March 2026, has been confirmed.

MOONDRAGON
March 17, 2026

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March 16, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.

Native Store's new website is now open!

[Using the New Store]

Account information and order history have not been transferred from the old store to the new store.

Please register for a new account when using the new store for the first time.

(Note: For inquiries regarding orders placed on the old store, please use the contact form on the old store website.)

Access the old store here
https://old-native-store.net/en/

[For Customers of the Old Store]

Order history for the old store can still be viewed through your Old Store My Account.

Updates to shipping addresses or payment methods for unfulfilled orders from the old store can only be managed via your Old Store My Account.

To change your password for the old store, please use the "Forgot your password?" link on the Old Store My Account page.

Access your old Store account here
https://old-native-store.net/en/login