Skip to content Skip to navigation menu

Regarding International Shipment Suspension and Delivery Delays


Thank you for shopping at the native Online Store.


Please be informed that due to reduced transportation and other restrictions related to the global COVID-19 pandemic that Japan Post has temporarily suspended some or all shipment services to certain areas.  In addition, these circumstances have caused shipping delays to most areas.


As this is an evolving situation, we ask that you please confirm the most recent information at the Japan Post site information page directly.


https://www.post.japanpost.jp/int/information/index_en.html


For any orders that cannot currently be shipped, your order will be held until the restrictions are lifted.


For orders that have already shipped, we ask that you please stand by, as delivery may take significantly more time than usual.


We're very sorry for any inconvenience caused, and ask  for your patience and understanding.  These circumstances are unfortunately beyond our control.


We appreciate your business and look forward to serving you.

 


2022.12.7
Shipment Date Announcement

The shipment date for product(s) scheduled for release in December 2022, has been confirmed.
 

Yuuki Nanase

December. 19, 2022
 

Rumored Race Queen

Mini Chie -native 15th anniversary-

December. 20, 2022
 

Mako Kudo Nekomimi Ver.

Yukikaze Mizuki Bunny Ver.

December. 22, 2022
 

Bountiful Year

December. 26, 2022


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.11.21
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in October, has been delayed as follows.

■November 2022 → December 2022

Mini Chie  -native 15th anniversary-

Twintail-chan

Yuuki Nanase

Rumored Race Queen

Yukikaze Mizuki Bunny Ver.

Mako Kudo Nekomimi Ver.

Bountiful Year


■November 2022 → January 2023

Sayo Takanashi

Mizuki Bunny Ver.


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.11.21
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2022, has been confirmed.
 

Maple

November. 29, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.11.16
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2022, has been confirmed.
 

Summer Memories

November. 25, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 18, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.11.9
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2022, has been confirmed.
 

Mitsumi Ryuguji

Ringo Misono Bunny Ver.

Miu Akagiri

November. 18, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 14, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.11.8
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2022, has been confirmed.
 

Mutsuki Hayakawa Tapestry

Mayu Hashimoto Tapestry

November. 14, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.11.4
Shipment Date Announcement

The shipment date for product(s) scheduled for release in November 2022, has been confirmed.

Alice Otori
November. 14, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 8, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.10.21
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in October, has been delayed as follows.

■October 2022 → November 2022

Twintail-chan

Yuuki Nanase

Rumored Race Queen

Summer Memories

Miu Akagiri

Mako Kudo Nekomimi Ver.

Bountiful Year

Mitsumi Ryuguji


■October 2022 → April 2023

Transfer student Lilith Bacon


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.10.20
Shipment Date Announcement

The shipment date for product(s) scheduled for release in October 2022, has been confirmed.

Cattleya
October. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.10.11
Shipment Date Announcement

The shipment date for product(s) scheduled for release in October 2022, has been confirmed.

Niina Bunny Ver. Tapestry
October. 14, 2022

Mai Sakuragi
-Mimia-
October. 20, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.9.30
Shipment Date Announcement

The shipment date for product(s) scheduled for release in October 2022, has been confirmed.

Cinnamon

October. 12, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 5, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.9.21
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in September, has been delayed as follows.

■September 2022 → October 2022

Yuuki Nanase

Rumored Race Queen

Summer Memories

-Mimia-

Mai Sakuragi

Cattleya


■September 2022 → December 2022

Akari・Clark Shinguji


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.9.15
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

September 16th 2022 from 8:00 AM to 10:00 AM JST

September 19th 2022 from 4:00 PM to 6:00 PM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.9.15
Shipment Date Announcement

The shipment date for product(s) scheduled for release in September 2022, has been confirmed.

Sakurako's Injection!
Oriental Girl
Nina Sumeragi
Devilish Girl Rumiru
Ema Hanai
September. 29, 2022

Yuki
Misa Tanaka
September. 30, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.9.7
Shipment Date Announcement

The shipment date for product(s) scheduled for release in September 2022, has been confirmed.

“Shiori Sakuma”
September. 15, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September. 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.8.26
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・August 29th 2022 from 8:00 AM to 10:00 AM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.8.24
Notice of shipping cost revision

We would like to express our sincere gratitude for your continuous support.

 

We are implementing changes on Shipping Couriers for international shipment.

Items ordered August 24, 2022 onwards will be subjected to new shipping prices,

We will be revising the Shipping Fee of our Online Store.

 

*Shipping fee of items already offered will not be affected by this change.

 

 1/4 Scale Figure

Asia: 4,300JPY

North America & Australia: 6,800JPY

Europe: 6,600JPY

Asia & North America: 4,300JPY

Europe & Australia: 8,000JPY

  

Other Scale Figures

Asia: 3,000JPY

North America & Australia: 4,900JPY

Europe: 4,550JPY

Asia & North America: 3,000JPY

Europe & Australia: 5,000JPY

  

We sincerely apologize for any inconvenience this may cause to our customers.

 

We will constantly strive to improve our service even further.

We would appreciate your understanding.


2022.8.23
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2022, has been confirmed.

“Liliana Another Color Ver.”
“Mauve”
August. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.8.19
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2022, has been confirmed.

“Fumina Murasaki Tapestry”
August. 26, 2022

“Yuka Nonohara”
August. 29, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 23, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.8.19
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in August, has been delayed as follows.

■August 2022 → September 2022

Sakurako's Injection!

Summer Memories

Rumored Race Queen

Oriental Girl

Misa Tanaka

Ema Hanai

Yuki

Shiori Sakuma

Nina Sumeragi


■August 2022 → October 2022

Bountiful Year

Mitsumi Ryuguji


■August 2022 → November 2022

Alice Otori


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.8.17
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・August 18th 2022 from 8:00 AM to 10:00 AM JST

・August 22th 2022 from 8:00 AM to 10:00 AM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.8.5
Customer Support Summer Holiday Notice

As always, thank you for shopping at the native Online Store.

We would like to inform our customers that native customer support will be unavailable during the following dates and times due to a Summer business holiday. We apologize in advance to any inconvenience this may cause you.

Business Holiday Dates

11th August 2022 - 16th August 2022

Any requests that come to the above mentioned email address and contact form during these periods will be answered in the order they were received when customer support reopens on the 17th August 2022.


2022.8.4
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・August 5th 2022 from 8:00 AM to 10:00 AM JST

・August 10th 2022 from 8:00 AM to 10:00 AM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.8.3
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2022, has been confirmed.

“Maple Tapestry”
“Mai Sakuragi Tapestry”
August. 10, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 5, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.29
Partial Suspension of Customer Support Operations Due to COVID-19

Thank you very much for your continued patronage.

 

Due to the spread of the corona virus(COVID-19),

An infected person was confirmed in the customer support department of our company.

 

To ensure the safety of all employees, we will be halting support related inquiries of our products during the periods stated below:

 

Suspended operations: Inquiries about products after purchase and Inquiries about product specifications

Suspended Period: Thursday, July 28, 2022 to Sunday, August 7, 2022

 

For the customers who are in contact and have been in contact with us, 

Your questions and responses to your inquiries via our inquiry form/direct e-mail during the above period,

We will be responding to it August 8, 2022 onwards.

 

In addition, though an infection was confirmed on the customer support department.

There is no risk of any infections to the shipped replacements as they are operated at a different location.

 

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

 

Sincerely,

 

native Online Customer Support


2022.7.28
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・July 29th 2022 from 8:00 AM to 10:00 AM JST

・August 1st 2022 from 8:00 AM to 10:00 AM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.7.22
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in July, has been delayed as follows.

■July 2022 → August 2022

Summer Memories

Liliana Another Color Ver.

Rumored Race Queen

Oriental Girl

Ema Hanai

Yuki

Shiori Sakuma

Yuka Nonohara


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.7.21
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2022, has been confirmed.

“Kozuki Erina”
“Mimimi Inaba”
“Neige”
July. 28, 2022

“Shiratama Komame from a Shiratama Parfait”
“Fuyuko Fujimi”
“Ade-Sugata VI”
July. 29, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.13
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2022, has been confirmed.

“Cinnamon Tapestry” “Cattleya Tapestry”
July. 19, 2022

“Love Throat”
July. 21, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 14, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.8
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・July. 11, 2022 from 16:00 to 18:00 JST
・July. 15, 2022 from 15:00 to 17:00 JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.7.6
Shipment Date Announcement

The shipment date for “Haruka Kaneshiro” scheduled for release in July 2022, has been confirmed.

“Haruka Kaneshiro”
July. 14, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 8, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.4
Shipment Date Announcement

The shipment date for “Tachibana in the School Infirmary” scheduled for release in July 2022, has been confirmed.

“Tachibana in the School Infirmary”
July. 12, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.1
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・July. 4, 2022 from 17:00 PM to 19:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.7.1
Shipment Date Announcement

The shipment date for “Nemu Otogi” scheduled for release in July 2022, has been confirmed.

“Sunshine Cheerleader”
July. 8, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in June, has been delayed as follows.

■June 2022 → July 2022

Tachibana in the School Infirmary

Fuyuko Fujimi

Nemu Otogi

Oriental Girl

Summer Memories

Ade-Sugata VI

Kozuki Erina

Love Throat

Ema Hanai

Yuki

Mimimi Inaba

Haruka Kaneshiro


■June 2022 → August 2022

Nina Sumeragi

Alice Otori


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.6.20
Shipment Date Announcement

The shipment date for “Sunshine Cheerleader” scheduled for release in June 2022, has been confirmed.

“Sunshine Cheerleader”
June. 30, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.17
Shipment Date Announcement

The shipment date for “Kirara Akutsu Bunny Version” “Maria Bunny Version” “Kyoko Tsuyude” scheduled for release in June 2022, has been confirmed.
 

“Kirara Akutsu Bunny Version”
June. 28, 2022

“Maria Bunny Version” “Kyoko Tsuyude”
June. 29, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.16
Shipment Date Announcement

The shipment date for “Rossweisse” “Brynhildr” scheduled for release in June 2022, has been confirmed.

“Rossweisse”
June. 24, 2022

“Brynhildr”
June. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 20, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.10
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・June. 13
, 2022 from 17:00 PM to 18:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.6.3
“Misa Tanaka Tapestry”
 Shipment Date Announcement

The shipment date for “Misa Tanaka Tapestry” scheduled for release in June 2022, has been confirmed.

“Misa Tanaka Tapestry”
June. 8, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in May, has been delayed as follows.


■May 2022 → June 2022
Tachibana in the School Infirmary
Brynhildr
Rossweisse
Sunshine Cheerleader
Maria Bunny Version
Mimimi Inaba
Kirara Akutsu Bunny Version
Yuki
Kyoko Tsuyude
Love Throat
Kozuki Erina
Ema Hanai
Haruka Kaneshiro
Nina Sumeragi

■May 2022 → July 2022

Shiratama Komame from a Shiratama Parfait

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.5.19
“Ao-Oni Girl”
 Shipment Date Announcement

The shipment date for “Ao-Oni Girl” scheduled for release in May 2022, has been confirmed.

“Ao-Oni Girl”
May. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.16
“Misa” 
SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” Shipment Date Announcement

The shipment date for “Misa” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” scheduled for release in May 2022, has been confirmed.

“Misa”
May. 25, 2022

“SECOND AXE❤HENTAI ACTION Mizuki Yukikaze”
May. 27, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.12
“Neige Tapestry” Shipment Date Announcement

The shipment date for “Neige Tapestry” scheduled for release in May 2022, has been confirmed.

May. 16, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.2
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・May. 4
, 2022 from 15:00 PM to 17:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.4.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Brynhildr” “Rossweisse” “Sunshine Cheerleader” “Ao-Oni Girl” “Maria Bunny Version” “Mimimi Inaba” “Kirara Akutsu Bunny Version” “Yuki” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” scheduled for shipment in April, has been delayed as follows.

“Brynhildr” “Rossweisse” “Sunshine Cheerleader” “Ao-Oni Girl” “Maria Bunny Version” “Mimimi Inaba” “Kirara Akutsu Bunny Version” “Yuki” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze”
・April 2022 → May 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.4.18
“Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version” Shipment Date Announcement

The shipment date for “Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version” scheduled for release in April 2022, has been confirmed.

“Ayaka Sawara P.E Uniform Version”
April. 27, 2022

“Sara Nogami Bunny Version”
April. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April. 21, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.4.11
“Aina Endou” “Chie Bunny Version” Shipment Date Announcement

The shipment date for “Aina Endou” “Chie Bunny Version” scheduled for release in April 2022, has been confirmed.

“Aina Endou”
April. 20, 2022

“Chie Bunny Version”
April. 25, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by

“Aina Endou”
April. 14, at 10am JST.

“Chie Bunny Version”
April. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.4.8
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・April. 11 2022 from 12:00 PM to 16:00 PM JST
・April. 12 2022 from 15:00 PM to 19:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.3.23
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Sunshine Cheerleader” “Chie Bunny Version” “Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version” “Misa” “Haruka Kaneshiro” “Maria Bunny Version” “Kyoko Tsuyude” scheduled for shipment in March, has been delayed as follows.

“Sunshine Cheerleader” “Chie Bunny Version” “Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version”
・March 2022 → April 2022

“Misa” “Haruka Kaneshiro” “Maria Bunny Version” “Kyoko Tsuyude”
・March 2022 → May 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.3.23
“Nana” Shipment Date Announcement

The shipment date for “Ithnani” scheduled for release in March 2022, has been confirmed.

“Nana”
March. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.18
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

 

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

 

■System Maintenance

 

・Mar. 22 2022 from 5:00 PM to 7:00 PM JST

・Mar. 28 2022 from 5:00 PM to 7:00 PM JST

 

Please note that all services will be unavailable at these times.

 

*Maintenance may take slightly more or less time than stated.


2022.3.17
“Shion” “Myrica Takase Bunny Ver.” “Reiko Hagi” “Succumarelip” Shipment Date Announcement

The shipment date for “Shion” “Myrica Takase Bunny Ver.” “Reiko Hagi” “Succumarelip” scheduled for release in March 2022, has been confirmed.

“Shion” “Myrica Takase Bunny Ver.”
March. 28, 2022

“Reiko Hagi” “Succumarelip”
March. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.15
“Ithnani” Shipment Date Announcement

The shipment date for “Ithnani” scheduled for release in March 2022, has been confirmed.

“Ithnani”
March. 23, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 17, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.10
“Erina Kozuki Tapestry” Shipment Date Announcement

The shipment date for “Erina Kozuki Tapestry” scheduled for release in March 2022, has been confirmed.

“Erina Kozuki Tapestry”
March. 15, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 14, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.4
“Love Throat Tapestry” Shipment Date Announcement

The shipment date for “Love Throat Tapestry” scheduled for release in March 2022, has been confirmed.

“Love Throat Tapestry”
March. 8, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.2.21
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Nana” “Ithnani” “Sunshine Cheerleader” “Myrica Takase Bunny Ver.” “Shion” “Chie Bunny Version” “Sara Nogami Bunny Version” “Ao-Oni Girl” “Aina Endou” “Nina Sumeragi” scheduled for shipment in December, has been delayed as follows.

“Nana” “Ithnani” “Sunshine Cheerleader” “Myrica Takase Bunny Ver.” “Shion” “Chie Bunny Version” “Sara Nogami Bunny Version”
・February 2022 → March 2022

“Ao-Oni Girl” “Aina Endou”
・February 2022 → April 2022

“Nina Sumeragi”
・February 2022 → May 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.2.10
“Mimimi Inaba Tapestry” “Chie” Shipment Date Announcement

The shipment date for “Mimimi Inaba Tapestry” “Chie” scheduled for release in February 2022, has been confirmed.

“Mimimi Inaba Tapestry”
February. 16, 2022

“Chie”
February. 21, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.2.1
Regarding the Suspension of Pre-orders for Karin Krishuna

We would like to thank you for your continued patronage to Rocket Boy.

Regarding our latest product "Karin Krishuna", that went up for pre-order on January 31, 2022, Monday.
It has been identified that a retouching and correction of the product in regards to its paintwork has been deemed necessary.
We would like to inform our customers that the initialy uploaded product shots did not match the planned paintjob of the final product.
We apologize to all customers who already made their pre-orders, as we will be cancelling all your pre-orders to retouch the final product's initially perceived painting.
Once the painting retouch has been done, we will notify and inform you again.

Again, we would like to extend our sincerest apologies for the trouble and hassle we have caused you.
We request that you make another pre-order for "Karin Krishuna", once we have corrected the painting of the final product and provided its latest product shots.

Sincerely,

Rocket Boy


2022.1.31
“Yurina Nasu” “Eviltia” Shipment Date Announcement

The shipment date for “Yurina Nasu” “Eviltia” scheduled for release in February 2022, has been confirmed.

February. 10, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.25
“Maria Bunny Version Tapestry” Shipment Date Announcement

The shipment date for “Maria Bunny Version Tapestry” scheduled for release in January 2022, has been confirmed.

January. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 26, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Nana” “Ithnani” “Myrica Takase Bunny Ver.” “Shion” “Eviltia” “Misa” “Ayaka Sawara P.E Uniform Version” “Reiko Hagi” “Rossweisse” scheduled for shipment in January, has been delayed as follows.

“Nana” “Ithnani” “Myrica Takase Bunny Ver.” “Shion” “Eviltia”
・January 2022 → February 2022

“Misa” “Ayaka Sawara P.E Uniform Version” “Reiko Hagi”
・January 2022 → March 2022

“Rossweisse”
・January 2022 → April 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.1.20
“Aika Kango” Shipment Date Announcement

The shipment date for “Aika Kango” scheduled for release in January 2022, has been confirmed.

January. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.17
“Aina Bunny Version” “Natsumi Amemiya” Shipment Date Announcement

The shipment date for “Aina Bunny Version” “Natsumi Amemiya” scheduled for release in January 2022, has been confirmed.

January. 25, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.6
“Bunny Maid Lucie” Shipment Date Announcement

The shipment date for “Bunny Maid Lucie” scheduled for release in January 2022, has been confirmed.

January. 14, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.