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Regarding International Shipment Suspension and Delivery Delays


Thank you for shopping at the native Online Store.


Please be informed that due to reduced transportation and other restrictions related to the global COVID-19 pandemic that Japan Post has temporarily suspended some or all shipment services to certain areas.  In addition, these circumstances have caused shipping delays to most areas.


As this is an evolving situation, we ask that you please confirm the most recent information at the Japan Post site information page directly.


https://www.post.japanpost.jp/int/information/index_en.html


For any orders that cannot currently be shipped, your order will be held until the restrictions are lifted.


For orders that have already shipped, we ask that you please stand by, as delivery may take significantly more time than usual.


We're very sorry for any inconvenience caused, and ask  for your patience and understanding.  These circumstances are unfortunately beyond our control.


We appreciate your business and look forward to serving you.

 


2022.8.4
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・August 5th 2022 from 8:00 AM to 10:00 AM JST

・August 10th 2022 from 8:00 AM to 10:00 AM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.8.3
Shipment Date Announcement

The shipment date for product(s) scheduled for release in August 2022, has been confirmed.

“Maple Tapestry”
“Mai Sakuragi Tapestry”
August. 10, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 5, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.29
Partial Suspension of Customer Support Operations Due to COVID-19

Thank you very much for your continued patronage.

 

Due to the spread of the corona virus(COVID-19),

An infected person was confirmed in the customer support department of our company.

 

To ensure the safety of all employees, we will be halting support related inquiries of our products during the periods stated below:

 

Suspended operations: Inquiries about products after purchase and Inquiries about product specifications

Suspended Period: Thursday, July 28, 2022 to Sunday, August 7, 2022

 

For the customers who are in contact and have been in contact with us, 

Your questions and responses to your inquiries via our inquiry form/direct e-mail during the above period,

We will be responding to it August 8, 2022 onwards.

 

In addition, though an infection was confirmed on the customer support department.

There is no risk of any infections to the shipped replacements as they are operated at a different location.

 

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

 

Sincerely,

 

native Online Customer Support


2022.7.28
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・July 29th 2022 from 8:00 AM to 10:00 AM JST

・August 1st 2022 from 8:00 AM to 10:00 AM JST


Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.7.22
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in July, has been delayed as follows.

■July 2022 → August 2022

Summer Memories

Liliana Another Color Ver.

Rumored Race Queen

Oriental Girl

Ema Hanai

Yuki

Shiori Sakuma

Yuka Nonohara


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.7.21
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2022, has been confirmed.

“Kozuki Erina”
“Mimimi Inaba”
“Neige”
July. 28, 2022

“Shiratama Komame from a Shiratama Parfait”
“Fuyuko Fujimi”
“Ade-Sugata VI”
July. 29, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.13
Shipment Date Announcement

The shipment date for product(s) scheduled for release in July 2022, has been confirmed.

“Cinnamon Tapestry” “Cattleya Tapestry”
July. 19, 2022

“Love Throat”
July. 21, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 14, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.8
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・July. 11, 2022 from 16:00 to 18:00 JST
・July. 15, 2022 from 15:00 to 17:00 JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.7.6
Shipment Date Announcement

The shipment date for “Haruka Kaneshiro” scheduled for release in July 2022, has been confirmed.

“Haruka Kaneshiro”
July. 14, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 8, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.4
Shipment Date Announcement

The shipment date for “Tachibana in the School Infirmary” scheduled for release in July 2022, has been confirmed.

“Tachibana in the School Infirmary”
July. 12, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.7.1
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・July. 4, 2022 from 17:00 PM to 19:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.7.1
Shipment Date Announcement

The shipment date for “Nemu Otogi” scheduled for release in July 2022, has been confirmed.

“Sunshine Cheerleader”
July. 8, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in June, has been delayed as follows.

■June 2022 → July 2022

Tachibana in the School Infirmary

Fuyuko Fujimi

Nemu Otogi

Oriental Girl

Summer Memories

Ade-Sugata VI

Kozuki Erina

Love Throat

Ema Hanai

Yuki

Mimimi Inaba

Haruka Kaneshiro


■June 2022 → August 2022

Nina Sumeragi

Alice Otori


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.6.20
Shipment Date Announcement

The shipment date for “Sunshine Cheerleader” scheduled for release in June 2022, has been confirmed.

“Sunshine Cheerleader”
June. 30, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.17
Shipment Date Announcement

The shipment date for “Kirara Akutsu Bunny Version” “Maria Bunny Version” “Kyoko Tsuyude” scheduled for release in June 2022, has been confirmed.
 

“Kirara Akutsu Bunny Version”
June. 28, 2022

“Maria Bunny Version” “Kyoko Tsuyude”
June. 29, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.16
Shipment Date Announcement

The shipment date for “Rossweisse” “Brynhildr” scheduled for release in June 2022, has been confirmed.

“Rossweisse”
June. 24, 2022

“Brynhildr”
June. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 20, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.6.10
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・June. 13
, 2022 from 17:00 PM to 18:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.6.3
“Misa Tanaka Tapestry”
 Shipment Date Announcement

The shipment date for “Misa Tanaka Tapestry” scheduled for release in June 2022, has been confirmed.

“Misa Tanaka Tapestry”
June. 8, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of product(s) scheduled for shipment in May, has been delayed as follows.


■May 2022 → June 2022
Tachibana in the School Infirmary
Brynhildr
Rossweisse
Sunshine Cheerleader
Maria Bunny Version
Mimimi Inaba
Kirara Akutsu Bunny Version
Yuki
Kyoko Tsuyude
Love Throat
Kozuki Erina
Ema Hanai
Haruka Kaneshiro
Nina Sumeragi

■May 2022 → July 2022

Shiratama Komame from a Shiratama Parfait

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.5.19
“Ao-Oni Girl”
 Shipment Date Announcement

The shipment date for “Ao-Oni Girl” scheduled for release in May 2022, has been confirmed.

“Ao-Oni Girl”
May. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.16
“Misa” 
SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” Shipment Date Announcement

The shipment date for “Misa” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” scheduled for release in May 2022, has been confirmed.

“Misa”
May. 25, 2022

“SECOND AXE❤HENTAI ACTION Mizuki Yukikaze”
May. 27, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.12
“Neige Tapestry” Shipment Date Announcement

The shipment date for “Neige Tapestry” scheduled for release in May 2022, has been confirmed.

May. 16, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.5.2
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・May. 4
, 2022 from 15:00 PM to 17:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.4.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Brynhildr” “Rossweisse” “Sunshine Cheerleader” “Ao-Oni Girl” “Maria Bunny Version” “Mimimi Inaba” “Kirara Akutsu Bunny Version” “Yuki” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” scheduled for shipment in April, has been delayed as follows.

“Brynhildr” “Rossweisse” “Sunshine Cheerleader” “Ao-Oni Girl” “Maria Bunny Version” “Mimimi Inaba” “Kirara Akutsu Bunny Version” “Yuki” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze”
・April 2022 → May 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.4.18
“Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version” Shipment Date Announcement

The shipment date for “Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version” scheduled for release in April 2022, has been confirmed.

“Ayaka Sawara P.E Uniform Version”
April. 27, 2022

“Sara Nogami Bunny Version”
April. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April. 21, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.4.11
“Aina Endou” “Chie Bunny Version” Shipment Date Announcement

The shipment date for “Aina Endou” “Chie Bunny Version” scheduled for release in April 2022, has been confirmed.

“Aina Endou”
April. 20, 2022

“Chie Bunny Version”
April. 25, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by

“Aina Endou”
April. 14, at 10am JST.

“Chie Bunny Version”
April. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.4.8
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

■System Maintenance

・April. 11 2022 from 12:00 PM to 16:00 PM JST
・April. 12 2022 from 15:00 PM to 19:00 PM JST

Please note that all services will be unavailable at these times.

*Maintenance may take slightly more or less time than stated.


2022.3.23
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Sunshine Cheerleader” “Chie Bunny Version” “Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version” “Misa” “Haruka Kaneshiro” “Maria Bunny Version” “Kyoko Tsuyude” scheduled for shipment in March, has been delayed as follows.

“Sunshine Cheerleader” “Chie Bunny Version” “Ayaka Sawara P.E Uniform Version” “Sara Nogami Bunny Version”
・March 2022 → April 2022

“Misa” “Haruka Kaneshiro” “Maria Bunny Version” “Kyoko Tsuyude”
・March 2022 → May 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.3.23
“Nana” Shipment Date Announcement

The shipment date for “Ithnani” scheduled for release in March 2022, has been confirmed.

“Nana”
March. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.18
Information Notice of native STORE System Maintenance

Thank you for your continued support of native products.

 

This notice is to inform you that the native STORE will be unavailable from the following times due to system maintenance.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.

 

■System Maintenance

 

・Mar. 22 2022 from 5:00 PM to 7:00 PM JST

・Mar. 28 2022 from 5:00 PM to 7:00 PM JST

 

Please note that all services will be unavailable at these times.

 

*Maintenance may take slightly more or less time than stated.


2022.3.17
“Shion” “Myrica Takase Bunny Ver.” “Reiko Hagi” “Succumarelip” Shipment Date Announcement

The shipment date for “Shion” “Myrica Takase Bunny Ver.” “Reiko Hagi” “Succumarelip” scheduled for release in March 2022, has been confirmed.

“Shion” “Myrica Takase Bunny Ver.”
March. 28, 2022

“Reiko Hagi” “Succumarelip”
March. 31, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.15
“Ithnani” Shipment Date Announcement

The shipment date for “Ithnani” scheduled for release in March 2022, has been confirmed.

“Ithnani”
March. 23, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 17, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.10
“Erina Kozuki Tapestry” Shipment Date Announcement

The shipment date for “Erina Kozuki Tapestry” scheduled for release in March 2022, has been confirmed.

“Erina Kozuki Tapestry”
March. 15, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 14, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.3.4
“Love Throat Tapestry” Shipment Date Announcement

The shipment date for “Love Throat Tapestry” scheduled for release in March 2022, has been confirmed.

“Love Throat Tapestry”
March. 8, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.2.21
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Nana” “Ithnani” “Sunshine Cheerleader” “Myrica Takase Bunny Ver.” “Shion” “Chie Bunny Version” “Sara Nogami Bunny Version” “Ao-Oni Girl” “Aina Endou” “Nina Sumeragi” scheduled for shipment in December, has been delayed as follows.

“Nana” “Ithnani” “Sunshine Cheerleader” “Myrica Takase Bunny Ver.” “Shion” “Chie Bunny Version” “Sara Nogami Bunny Version”
・February 2022 → March 2022

“Ao-Oni Girl” “Aina Endou”
・February 2022 → April 2022

“Nina Sumeragi”
・February 2022 → May 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.2.10
“Mimimi Inaba Tapestry” “Chie” Shipment Date Announcement

The shipment date for “Mimimi Inaba Tapestry” “Chie” scheduled for release in February 2022, has been confirmed.

“Mimimi Inaba Tapestry”
February. 16, 2022

“Chie”
February. 21, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.2.1
Regarding the Suspension of Pre-orders for Karin Krishuna

We would like to thank you for your continued patronage to Rocket Boy.

Regarding our latest product "Karin Krishuna", that went up for pre-order on January 31, 2022, Monday.
It has been identified that a retouching and correction of the product in regards to its paintwork has been deemed necessary.
We would like to inform our customers that the initialy uploaded product shots did not match the planned paintjob of the final product.
We apologize to all customers who already made their pre-orders, as we will be cancelling all your pre-orders to retouch the final product's initially perceived painting.
Once the painting retouch has been done, we will notify and inform you again.

Again, we would like to extend our sincerest apologies for the trouble and hassle we have caused you.
We request that you make another pre-order for "Karin Krishuna", once we have corrected the painting of the final product and provided its latest product shots.

Sincerely,

Rocket Boy


2022.1.31
“Yurina Nasu” “Eviltia” Shipment Date Announcement

The shipment date for “Yurina Nasu” “Eviltia” scheduled for release in February 2022, has been confirmed.

February. 10, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.25
“Maria Bunny Version Tapestry” Shipment Date Announcement

The shipment date for “Maria Bunny Version Tapestry” scheduled for release in January 2022, has been confirmed.

January. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 26, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Nana” “Ithnani” “Myrica Takase Bunny Ver.” “Shion” “Eviltia” “Misa” “Ayaka Sawara P.E Uniform Version” “Reiko Hagi” “Rossweisse” scheduled for shipment in January, has been delayed as follows.

“Nana” “Ithnani” “Myrica Takase Bunny Ver.” “Shion” “Eviltia”
・January 2022 → February 2022

“Misa” “Ayaka Sawara P.E Uniform Version” “Reiko Hagi”
・January 2022 → March 2022

“Rossweisse”
・January 2022 → April 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2022.1.20
“Aika Kango” Shipment Date Announcement

The shipment date for “Aika Kango” scheduled for release in January 2022, has been confirmed.

January. 28, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.17
“Aina Bunny Version” “Natsumi Amemiya” Shipment Date Announcement

The shipment date for “Aina Bunny Version” “Natsumi Amemiya” scheduled for release in January 2022, has been confirmed.

January. 25, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2022.1.6
“Bunny Maid Lucie” Shipment Date Announcement

The shipment date for “Bunny Maid Lucie” scheduled for release in January 2022, has been confirmed.

January. 14, 2022

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.12.20
Information Regarding Customer Support Year End Holiday Notice


As always, thank you for shopping at the native Online Store. 

We would like to inform our customers that native Online Store customer support will be unavailable during the following period.

All inquiries received by the morning of (Mon.) Dec. 27 will be answered by the end of year.

Our Customer Support Centers will be closed on the following days:
(Wed.) Dec. 29, 2021 - (Mon.) Jan. 3, 2022

All customer inquiries that we receive during this period will be answered in the order received from (Tue.) Jan. 4.
We appreciate your business and look forward to serving you.


2021.12.20
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Myrica Takase Bunny Ver.” “Shion” “Aina Bunny Version” “Reiko Hagi” “Bunny Maid Lucie” “Haruka Kaneshiro” “Brynhildr” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze” scheduled for shipment in December, has been delayed as follows.

“Myrica Takase Bunny Ver.” “Shion” “Aina Bunny Version” “Reiko Hagi” “Bunny Maid Lucie”
・December 2021 → January 2022

“Haruka Kaneshiro”
・December 2021 → March 2022

“Brynhildr” “SECOND AXE❤HENTAI ACTION Mizuki Yukikaze”
・December 2021 → April 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.12.10
“The Girl's Secret Delusion #1” Shipment Date Announcement

The shipment date for “The Girl's Secret Delusion #1” scheduled for release in December 2021, has been confirmed.

December. 24, 2021

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December. 20, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.12.6
“Hinano” “Mia” Shipment Date Announcement


The shipment date for “Hinano” “Mia” scheduled for release in December 2021, has been confirmed.


December. 17, 2021


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.12.2
“Sara Nogami Bunny Version Tapestry” Shipment Date Announcement


The shipment date for “Sara Nogami Bunny Version Tapestry” scheduled for release in December 2021, has been confirmed.


December. 8, 2021


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.12.1
“Sana: Bunny Ver.” “Mama Bunny Yuuko” Shipment Date Announcement


The shipment date for “Sana: Bunny Ver.” “Mama Bunny Yuuko” scheduled for release in December 2021, has been confirmed.


December. 10, 2021


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by December. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.11.26
“Ayaka Sawara P.E Uniform Version Tapestry” Shipment Date Announcement


The shipment date for “Ayaka Sawara P.E Uniform Version Tapestry” scheduled for release in November 2021, has been confirmed.


November. 30, 2021


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 29, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.11.22
Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Bunny Maid Lucie” “Sana: Bunny Ver.” “Mia” “Mama Bunny Yuuko” “Hinano” “Nana” “Aina Endou” “Rumored Race Queen” Shipment Delay Announcement scheduled for shipment in October, has been delayed as follows.

“Bunny Maid Lucie” “Sana: Bunny Ver.” “Mia ” “Mama Bunny Yuuko” “Hinano”
・November 2021 → December 2021

“Nana”
・November 2021 → January 2022

“Aina Endou”
・November 2021 → February 2022

“Rumored Race Queen”
・November 2021 → July 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.11.19
“Fuyuko Fujimi Tapestry” “Hinano Tapestry” Shipment Date Announcement


The shipment date for “Fuyuko Fujimi Tapestry” “Hinano Tapestry” scheduled for release in November 2021, has been confirmed.


November. 25, 2021


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.11.19
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Mon, Nov 22, 2021 AM 2:00-6:00 JST 


2021.11.19
“MATAGARI” Shipment Date Announcement


The shipment date for “MATAGARI” scheduled for release in November 2021, has been confirmed.


November. 30, 2021


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.11.11
“Tomoka Hinasawa: Bunny Ver.” “Kasumi” “Bunny Maid Hotaru” Shipment Date Announcement

The shipment date for “Tomoka Hinasawa: Bunny Ver.” “Kasumi” “Bunny Maid Hotaru” scheduled for release in November 2021, has been confirmed.

November. 22, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 16, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.11.2
“Anette”  Shipment Date Announcement

The shipment date for “Anette” scheduled for release in November 2021, has been confirmed.

November. 15, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.10.27
“Aldith”  Shipment Date Announcement

The shipment date for “Aldith” scheduled for release in November 2021, has been confirmed.

November. 5, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 29, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.10.20
“MATAGARI” “Summer Memories” “Bunny Maid Hotaru” “Kasumi” “Tomoka Hinasawa: Bunny Ver.” “Sana: Bunny Ver.” “Mia” “Mama Bunny Yuuko” “The Girl's Secret Delusion #1” “Haruka Kaneshiro” “Aina Endou”  Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “MATAGARI” “Summer Memories” “Bunny Maid Hotaru” “Kasumi” “Tomoka Hinasawa: Bunny Ver.” “Sana: Bunny Ver.” “Mia” “Mama Bunny Yuuko” “The Girl's Secret Delusion #1” “Haruka Kaneshiro” “Aina Endou” scheduled for shipment in October, has been delayed as follows.

“MATAGARI” “Bunny Maid Hotaru” “Kasumi” “Tomoka Hinasawa: Bunny Ver.” “Sana: Bunny Ver.” “Mia” “Mama Bunny Yuuko” “Aina Endou”
・October 2021 → November 2021

“The Girl's Secret Delusion #1” “Haruka Kaneshiro”
・October 2021 → December 2021

“Summer Memories”
・October 2021 → June 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.10.19
“Mariko”  Shipment Date Announcement

The shipment date for “Mariko” scheduled for release in October 2021, has been confirmed.

October. 29, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.10.8
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Sat, Oct 9, 2021 AM 2:00-4:00 JST 


2021.10.8
“Shion Tapestry” “Myrica Takase Bunny Ver. Tapestry” “Aina Bunny Version Tapestry”  Shipment Date Announcement

The shipment date for “Shion Tapestry” “Myrica Takase Bunny Ver. Tapestry” “Aina Bunny Version Tapestry” scheduled for release in October 2021, has been confirmed.

October. 14, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 11, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.9.30
“Dame Valerie” “The Literary Type” Shipment Date Announcement

The shipment date for “Dame Valerie” “The Literary Type” scheduled for release in October 2021, has been confirmed.

October. 12, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 5, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.9.22
“Mariko” “Bunny Maid Hotaru” “Kasumi” “Tomoka Hinasawa: Bunny Ver.” “Sunshine Cheerleader” “Anette”“Ithnani”“MATAGARI”“Aldith” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Mariko” “Bunny Maid Hotaru” “Kasumi” “Tomoka Hinasawa: Bunny Ver.” “Sunshine Cheerleader” “Anette”“Ithnani”“MATAGARI”“Aldith” scheduled for shipment in September, has been delayed as follows.

“Mariko” “Bunny Maid Hotaru” “Kasumi” “Tomoka Hinasawa: Bunny Ver.” “MATAGARI”
・September 2021 → October 2021

“Anette”“Aldith”
・September 2021 → November 2021

“Ithnani”
・September 2021 → January 2022

“Sunshine Cheerleader”
・September 2021 → February 2022

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.9.15
“Nonoka Satonaka Bunny Ver.” Shipment Date Announcement

The shipment date for “Nonoka Satonaka Bunny Ver.” scheduled for release in September 2021, has been confirmed.

September. 18, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September. 21, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.9.6
“Matsurika” Shipment Date Announcement

The shipment date for “Matsurika” scheduled for release in September 2021, has been confirmed.

September. 17, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.8.25
“Shiratama Komame from a Shiratama Parfait Tapestry” “Mama Bunny Yuuko Tapestry” Shipment Date Announcement

The shipment date for “Shiratama Komame from a Shiratama Parfait Tapestry” “Mama Bunny Yuuko Tapestry” scheduled for release in August 2021, has been confirmed.

August. 30, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 26, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.8.20
“Cheer Gal” Shipment Date Announcement

The shipment date for “Cheer Gal” scheduled for release in August 2021, has been confirmed.

August. 31, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.8.20
“Dame Valerie” “Ithnani” “Nonoka Satonaka Bunny Ver.” “Mariko” “Matsurika” “Aldith” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Dame Valerie” “Ithnani” “Nonoka Satonaka Bunny Ver.” “Mariko” “Matsurika” “Aldith” scheduled for shipment in August, has been delayed as follows.

August 2021 → September 2021

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.8.18
“Yume Hoshizono” “Chris-Aqua blue-” “Sophia” “Yumi” Shipment Date Announcement

The shipment date for “Yume Hoshizono” “Chris-Aqua blue-” “Sophia” “Yumi” scheduled for release in August 2021, has been confirmed.

“Yume Hoshizono”
August. 23, 2021

“Chris-Aqua blue-” “Sophia” “Yumi”
August. 27, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by 

“Yume Hoshizono”
August. 19, at 10am JST.

“Chris-Aqua blue-” “Sophia” “Yumi”
August. 23, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.
 


2021.8.6
Customer Support Summer Holiday Notice

As always, thank you for shopping at the native Online Store.

We would like to inform our customers that native customer support will be unavailable during the following dates and times due to a Summer business holiday. We apologize in advance to any inconvenience this may cause you.

Business Holiday Dates

12th August 2021 - 16th August 2021

Any requests that come to the above mentioned email address and contact form during these periods will be answered in the order they were received when customer support reopens on the 17th August 2021.


2021.8.5
“Sana: Bunny Ver. Tapestry” “Mia Tapestry”  Shipment Date Announcement

The shipment date for “Sana: Bunny Ver. Tapestry” “Mia Tapestry” scheduled for release in August 2021, has been confirmed.

August. 11, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 6, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.8.3
“Kaede Hoshizuki”  Shipment Date Announcement

The shipment date for “Kaede Hoshizuki” scheduled for release in August 2021, has been confirmed.

August. 18, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 12, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.7.30
Notice of shipping cost revision to North America and Australia

We would like to express our sincere gratitude for your continuous support.

Due to an increase of EMS shipping costs following reduced flights that have been imposed due to the global COVID-19 pandemic, the shipping fee for North America and Australia will be revised, which applies to orders from August 2021.

1/4 Scale Figure
5,900 JPY → 6,800 JPY

Other Scale Figures
4,100 JPY → 4,900 JPY

We sincerely apologize for any inconvenience this may cause to our customers.

We will constantly strive to improve our service even further.We would appreciate your understanding.


2021.7.28
“Cheer Gal” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.

We’re very sorry to announce that the release of “Cheer Gal” scheduled for shipment in July, has been delayed as follows.

July 2021 → August 2021

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.7.28
“Opening up her Yukata”  Shipment Date Announcement

The shipment date for “Opening up her Yukata” scheduled for release in August 2021, has been confirmed.

August. 10, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 4, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.7.26
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Tue, Jul 27, 2021 AM 2:00-4:00 JST
Thu, Jul 29, 2021 AM 2:00-4:00 JST
 
Sun, Aug 1, 2021 AM 0:00-2:00 JST 


2021.7.21
“Mio Usami” “Tsukino Yomizawa: School Uniform Ver.”  Shipment Date Announcement

The shipment date for “Mio Usami” “Tsukino Yomizawa: School Uniform Ver.” scheduled for release in July 2021, has been confirmed.

July. 30, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 26, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.7.20
“Chris-Aqua blue-” “Aldith” “Kaede Hoshizuki” “Opening up her Yukata” “Anette” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.

We’re very sorry to announce that the release of “Chris-Aqua blue-” “Aldith” “Kaede Hoshizuki” “Opening up her Yukata” “Anette”scheduled for shipment in July, has been delayed as follows.

“Chris-Aqua blue-” “Aldith” “Kaede Hoshizuki” “Opening up her Yukata”
・July 2021 → August 2021

“Anette”
・July 2021 → September 2021


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.7.16
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Mon, Jul 19, 2021 AM 2:00-4:00 JST
Wed, Jul 21, 2021 AM 2:00-4:00 JST


2021.7.14
[Announcement] It's finally summer! Exciting festival season! Big warehouse sale will be held! 

What comes to mind when you think of summer? In Japan, it's the season where night festivals are occuring everywhere..you can also relax indoors to your heart's content.

Since it's festival season we will be doing the long-awaited warehouse sale this year again!



The lineup is almost twice bigger than the previous amount of items before, making this the biggest sale ever!

We have prepared the figures you will enjoy this season!


Remember those figures you'v always wanted but you were not able to buy? This is your chance to finally get them!

You will never forget this year's summer indeed!



※ 『 Warehouse Products 』

  In-stock items that were stored as replacement spares will be out for sale.

  Although the bonus postcards are not included, everything remains the same as when the products were released.



▼▼ Sales Period ▼▼

July 19, 2021 (Mon) 7pm ~ until stocks last

※ Stock quantity varies depending on the product


▼▼ Warehouse Products ▼▼

Kotone Sasaki Bunny Ver.

Dva

Yuko Kuwashima

Mayuri

Hotaru Minazuki

Ayako Hiiragi Bunny Version

Mizuki Kanbayashi

Eri Otori

Rei Tsukushi Bunny Ver.

Yoko Akagi Bunny Ver.

Kirie Kagarino

BunnyBOY Black

Iiniku Ushijima From the Land of Figurines

T2 ART☆GIRLS Meihua Hong

Munetoku Ichimanda and Tokuno Senzaki two piece set

Alice

Mana Koizuka

Misa Suzuhara Bunny Version

Hiromi Suguri

SECOND AXE type?HENTAI ACTION Shizue Minase Normal version

Kurone

Chocola

Natsumi

Vanilla

PEACH Maid Figure Series Mayuri Maliani

Ade-Sugata II

OSHITSUKE

Slingshot Babe

Kaguya

Mikoto Kisaragi

BunnyBOY Amber

Takumi Musashino



▼▼ Precautions ▼▼

・A long period of time has passed since the product was released therefore some products may have deteriorated.

 We hope for your patience and understanding in regards with this matter.

・Damage to the package or blister will not be replaced.

・Due to the consumption tax increase, the total price will be different from when the order was placed.

・Bonus postcards are not included.

・There is a possibility that the products to be introduced will be sold out this time

・Since items are not a pre-order, the quantity will vary on each product. Please note that sales will end as soon as it is out of stock.

・『1 item /per person for each product 』will be strictly prohibited.

Please order separately if you wish to order other products.


2021.7.14
“Kasumi Tapestry” “Natsumi Amemiya Tapestry”  Shipment Date Announcement

The shipment date for “Kasumi Tapestry” “Natsumi Amemiya Tapestry” scheduled for release in July 2021, has been confirmed.

July. 21, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.7.9
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Mon, Jul 12, 2021 AM 2:00-3:00 JST
 


2021.7.8
“Airi Shijyoji”  Shipment Date Announcement

The shipment date for “Airi Shijyoji” scheduled for release in July 2021, has been confirmed.

July. 19, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by July. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.7.1
“October 31st Witch: Miss Orangette” “Nora (Figure Only)” “Nora w/Animated Blu-ray Disc” Shipment Date Announcement

The shipment date for “October 31st Witch: Miss Orangette” “Nora (Figure Only)” “Nora w/Animated Blu-ray Disc” scheduled for release in July 2021, has been confirmed.

“October 31st Witch: Miss Orangette”
July. 13, 2021

“Nora (Figure Only)” “Nora w/Animated Blu-ray Disc”
July. 15, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by 

“October 31st Witch: Miss Orangette”
July. 7, at 10am JST.

“Nora (Figure Only)” “Nora w/Animated Blu-ray Disc”
July. 9, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.
 


2021.6.23
“Vanilla - Bunny Suit Ver.”  Shipment Date Announcement

The shipment date for “Vanilla - Bunny Suit Ver.” scheduled for release in July 2021, has been confirmed.

July. 2, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 28, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.6.22
“Claire: Bunny Ver.” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Claire: Bunny Ver.” scheduled for shipment in June, has been delayed as follows.

June. 30, 2021


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.6.18
“Airi Shijyoji” “Yume Hoshizono” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Airi Shijyoji” “Yume Hoshizono” scheduled for shipment in June, has been delayed as follows.

“Airi Shijyoji”
・June 2021 → July 2021

“Yume Hoshizono”
・June 2021 → August 2021


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.6.15
“Chocola - Bunny Suit Ver.” “Rui”  Shipment Date Announcement

The shipment date for “Chocola - Bunny Suit Ver.” “Rui” scheduled for release in June 2021, has been confirmed.

June. 30, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.6.11
“Claire: Bunny Ver.” “Shino Momose” “Ran Izayoi” Shipment Date Announcement

The shipment date for “Claire: Bunny Ver.” “Shino Momose” “Ran Izayoi” scheduled for release in June 2021, has been confirmed.

June. 28, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 22, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.6.4
“Matsurika Tapestry” “Mariko Tapestry” Shipment Date Announcement

The shipment date for “Matsurika Tapestry” “Mariko Tapestry” scheduled for release in June 2021, has been confirmed.

June. 11, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by June. 7, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.5.27
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Fri, May 28, 2021 AM 2:00-4:00 JST
Sun, May 30, 2021 AM 2:00-4:00 JST

 


2021.5.25
“The Literary Type Tapestry” Shipment Date Announcement

The shipment date for “The Literary Type Tapestry” scheduled for release in May 2021, has been confirmed.

May. 31, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 27, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.5.21
“Shino Momose” “Ran Izayoi” “Claire: Bunny Ver.” “Nora” “Aldith” “Kaede Hoshizuki” “Sophia” “Yumi” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Shino Momose” “Ran Izayoi” “Claire: Bunny Ver.” “Nora” “Aldith” “Kaede Hoshizuki” “Sophia” “Yumi” scheduled for shipment in May, has been delayed as follows.

“Shino Momose” “Ran Izayoi” “Claire: Bunny Ver.”
・May 2021 → June 2021

“Nora” “Aldith” “Kaede Hoshizuki”
・May 2021 → July 2021

“Sophia” “Yumi”
・May 2021 → August 2021



We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.5.18
“Caress of Venus: Houtengeki Figure Collection - "Laura Mischief"” Shipment Date Announcement

The shipment date for “Caress of Venus: Houtengeki Figure Collection - "Laura Mischief"” scheduled for release in May 2021, has been confirmed.

May. 31, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.5.14
「Progress Co., Ltd. 」Notice about incoming products

We would like to express our sincere gratitude for your continued patronage.

We took over the company of Progress Co., Ltd. after they prounounced their bankruptcy.

Here was the following shipment schedule for Nana and Misa.

「Nana」

 November 2021

「Misa」
January 2022

We sincerely apologize to the customers who have been waiting for the release of this products.

Regarding the specific shipping date, we will send an e-mail to the registered e-mail address and also announce it on our website.

We hope for your patience and understanding in regards with this matter.


We are currently preparing the release of 「Succumarelip」
We will do our best to give you the latest update as soon as possible.

We will continue to strive for product development to meet everyone's expectations.

We truly appreciate your continued patronage.

 


2021.5.7
“Chris-Aqua blue- Tapestry” “Kirie Kagarino” Shipment Date Announcement

The shipment date for “Chris-Aqua blue- Tapestry” “Kirie Kagarino” scheduled for release in May 2021, has been confirmed.

“Chris-Aqua blue- Tapestry”
May. 13, 2021

“Kirie Kagarino”
May. 21, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by 

“Chris-Aqua blue- Tapestry”
May. 12, at 10am JST.

“Kirie Kagarino”
May. 17, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.
 


2021.4.20
“Yumi” “Sophia” “Kirie Kagarino” “Airi Shijyoji” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Yumi” “Sophia” “Kirie Kagarino” “Airi Shijyoji” scheduled for shipment in April, has been delayed as follows.

“Yumi” “Sophia” “Kirie Kagarino”
・April 2021 → May 2021

“Airi Shijyoji”
・April 2021 → June 2021


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.4.20
“M ~Histoire d’M~” Shipment Date Announcement

The shipment date for “M ~Histoire d’M~” scheduled for release in April 2021, has been confirmed.

April. 30, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by April. 23, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.4.9
“Chocola & Vanilla Tapestry” “Hiyori Mikakino - Bunny Ver.” “Caroline Yuri: Bunny Ver.” Shipment Date Announcement

The shipment date for “Chocola & Vanilla Tapestry” “Hiyori Mikakino - Bunny Ver.” “Caroline Yuri: Bunny Ver.” scheduled for release in April 2021, has been confirmed.

“Chocola & Vanilla Tapestry”
April. 16, 2021

“Hiyori Mikakino - Bunny Ver.” “Caroline Yuri: Bunny Ver.”
April. 23, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by 

“Chocola & Vanilla Tapestry”
April. 12, at 10am JST.

“Hiyori Mikakino - Bunny Ver.” “Caroline Yuri: Bunny Ver.”
April. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.
 


2021.3.30
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Thu, Apr 1, 2021 AM 0:00-1:00 JST


2021.3.19
Caroline Yuri: Bunny Ver.” “M ~Histoire d’M~” Shipment Delay Announcement


As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Caroline Yuri: Bunny Ver.” “M ~Histoire d’M~” scheduled for shipment in March, has been delayed as follows.

・March 2021 → April 2021

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.3.18
“Nitta Yui Bunny Version” Shipment Date Announcement

The shipment date for “Nitta Yui Bunny Version” scheduled for release in April 2021, has been confirmed.

April. 2, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 29, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.3.17
“Kau” Shipment Date Announcement

The shipment date for “Kau” scheduled for release in March 2021, has been confirmed.

March. 31, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.3.11
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Tue, Mar 16, 2021 AM 2:00-3:00 JST


2021.3.8
“Bastet: Casino Ver.” Shipment Date Announcement

The shipment date for “Bastet: Casino Ver.” scheduled for release in March 2021, has been confirmed.

March. 19, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.3.2
“Anubis: Casino Ver.” Shipment Date Announcement

The shipment date for “Anubis: Casino Ver.” scheduled for release in March 2021, has been confirmed.

March. 12, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by March. 8, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.2.24
Kau” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Kau” scheduled for shipment in February, has been delayed as follows.

・February 2021 → March 2021

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.2.22
“Bastet: Casino Ver.” “Sophia” “Kirie Kagarino” “Caress of Venus: Houtengeki Figure Collection - "Laura Mischief"” “Kaede Hoshizuki” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Bastet: Casino Ver.” “Sophia” “Kirie Kagarino” “Caress of Venus: Houtengeki Figure Collection - "Laura Mischief"” “Kaede Hoshizuki” scheduled for shipment in February, has been delayed as follows.

“Bastet: Casino Ver.”
・February 2021 → March 2021

“Sophia” “Kirie Kagarino”
・February 2021 → April 2021

“Caress of Venus: Houtengeki Figure Collection - "Laura Mischief"” “Kaede Hoshizuki”
・February 2021 → May 2021


We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.2.17
“Dame Valerie - Bath Poster.” Shipment Date Announcement

The shipment date for “Dame Valerie - Bath Poster” scheduled for release in February 2021, has been confirmed.

February. 25, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 18, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.2.9
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Thu, Feb 11, 2021 AM 2:00-5:00 JST
Sat, Feb 13, 2021 AM 2:00-4:00 JST


2021.2.9
“Hachiroku: Bunny Ver.” Shipment Date Announcement

The shipment date for “Hachiroku: Bunny Ver.” scheduled for release in February 2021, has been confirmed.

February. 19, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.2.5
“Tadaomi Shirotani & Riku Kurose” Shipment Date Announcement

The shipment date for “Tadaomi Shirotani & Riku Kurose” scheduled for release in February 2021, has been confirmed.

February. 19, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 15, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.1.28
“Cheer Gal Tapestry” “Shino Momose Tapestry” Shipment Date Announcement

The shipment date for “Cheer Gal Tapestry” “Shino Momose Tapestry” scheduled for release in February 2021, has been confirmed.

February. 5, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by February. 1, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.1.27
Regarding Mail Server Service Interruption

As always, thank you for shopping with us.


From (Sat) Jan. 23 at 1pm to (Mon) Jan. 25 at 1pm JST, we were unable to receive customer inquiries due to a mail server malfunction.


Mail server operations were restored as of (Mon) Jan. 25 at 1pm JST.  


We're very sorry for any inconvenience, but if you contacted us between (Sat) Jan. 23 at 1pm and (Sun) Jan. 24 at 11pm and do not received a reply, please contact us again at your earliest convenience.


We again apologize for any ay difficulty you've experienced and hope for your patience and understanding. 


2021.1.25
“Tsukino Yomizawa” Shipment Date Announcement

The shipment date for “Tsukino Yomizawa” scheduled for release in February 2021, has been confirmed.

February. 4, 2021

■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by January. 29, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.


After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2021.1.20
“Tadaomi Shirotani & Riku Kurose” “Tsukino Yomizawa” “M ~Histoire d’M~” “Airi Shijyoji” “Succumarelip” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Tadaomi Shirotani & Riku Kurose” “Tsukino Yomizawa” “M ~Histoire d’M~” “Airi Shijyoji” “Succumarelip” scheduled for shipment in January, has been delayed as follows.

“Tadaomi Shirotani & Riku Kurose” “Tsukino Yomizawa”
・January 2021 → February 2021

“M ~Histoire d’M~”
・January 2021 → March 2021

“Airi Shijyoji”
・January 2021 → April 2021

“Succumarelip”
・January 2021 → Release Date: TBD

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2021.1.20
Regarding mail server maintenance

As always, thank you for shopping with us.


Our mail server will be undergoing maintenance during the following window.

■ Maintenance Schedule
・(Sat) Jan. 23, 2021 10am - 5pm JST

If you attempt to contact customer support during this time, your message may not be received. Should you receive an error, we ask that you please try again.

We apologize for any inconvenience and hope for your patience and understanding.

* Depending on how the maintenance progresses, it may take longer or shorter than scheduled.