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2019.11.18
“Fetish Boy Mao” Shipment Date Announcement

The shipment date for “Fetish Boy Mao” scheduled for release in November 2019, has been confirmed.

December. 4, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 28, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.11.15
“Ade-Sugata IV” “"Rance 10" Kenshin Uesugi” Shipment Date Announcement

The shipment date for “Ade-Sugata IV” “"Rance 10" Kenshin Uesugi” scheduled for release in November 2019, has been confirmed.

November. 29, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by November. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.10.21
“Ade-Sugata IV” “"Rance 10" Kenshin Uesugi” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Ade-Sugata IV” “"Rance 10" Kenshin Uesugi” scheduled for shipment in October, has been delayed as follows.

“Ade-Sugata IV” “"Rance 10" Kenshin Uesugi”
・October 2019 → November 2019

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.10.17
“Touka Takamiya” Shipment Date Announcement

The shipment date for “Touka Takamiya” scheduled for release in October 2019, has been confirmed.

October. 31, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.10.16
“Gift Box Girl: Sari Shibusa” Shipment Date Announcement

The shipment date for “Gift Box Girl: Sari Shibusa” scheduled for release in October 2019, has been confirmed.

October. 31, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.10.11
“Purin-chan's Daydream Act 1” Shipment Date Announcement

The shipment date for “Purin-chan's Daydream Act 1” scheduled for release in October 2019, has been confirmed.

October. 23, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by October. 16, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.9.26
Server Maintenance

As always, thank you for shopping at the native Store.

The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
(Mon) Sept. 30, 2019 11:50pm - (Tue) Oct. 1, 2019 3:50am JST


2019.9.24
“Gift Box Girl: Sari Shibusa” “Purin-chan's Daydream Act 1” “Dracula†Ruby” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Gift Box Girl: Sari Shibusa” “Purin-chan's Daydream Act 1” “Dracula†Ruby” scheduled for shipment in September, has been delayed as follows.

“Gift Box Girl: Sari Shibusa” “Purin-chan's Daydream Act 1” 
・September 2019 → October 2019

“Dracula†Ruby”
・September 2019 → January 2020

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.9.18
“Ade-Sugata III” Shipment Date Announcement

The shipment date for “Ade-Sugata III” scheduled for release in September 2019, has been confirmed.

September. 30, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September. 24, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.9.9
“Sarah” Shipment Date Announcement

The shipment date for “Sarah” scheduled for release in September 2019, has been confirmed.

September. 20, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by September. 13, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.8.24
System Failure Recovery Notification

As always, thank you for shopping at the native Online Store.

Regarding the system server issue (resulting in payments not processing
successfully as well as long load times on pages)that was occurred on
August 23 around 13:11~ 23:48(JST), we have confirmed that the maintenance procedure of
the server had been completed and the system had been recovered as usual.

If you had placed any order or sent any inquiry through the inquiry form during the above period ,
there is a possibility that your order or mail is not processed normally.
If you could not see your order history or have not received any responses to your inquiry,
please contact us again through the inquiry form.

Once again we apologize for any inconvenience caused and thank you
for your continuous support of our services.


2019.8.23
System failure notification

As always, thank you for shopping at the native Online Store.

We are currently facing a system server error issue on our web site, as paymwent is unable to be proceed successfully, and the web pages takes time to be displayed as well.

We will notify you as soon as the issue is resolved.

 

We apologize for any inconvenience and hope for your patience and understanding.


2019.8.21
“"Rance 10" Kenshin Uesugi” “Sarah” “Ade-Sugata III” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “"Rance 10" Kenshin Uesugi” “Sarah” “Ade-Sugata III” scheduled for shipment in August, has been delayed as follows.

“Sarah” “Ade-Sugata III” 

・August 2019 → September 2019

“"Rance 10" Kenshin Uesugi”

・August 2019 → October 2019

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.


Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.8.21
“Mei Anayama” Shipment Date Announcement

The shipment date for “Mei Anayama” scheduled for release in August 2019, has been confirmed.

August. 30, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 26, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.8.9
Regarding Customer Support Summer Holiday Notice

Thank you for your continued support of native STORE products!

We would like to inform our customers that native STORE customer support will be unavailable during the following period due to a Summer business holiday.  

We apologize in advance to any inconvenience this may cause you. 


Note that the native STORE customer support will also be closed during these dates and times.


Business Holiday Dates


10th August 2019 - 19th August 2019: Closed


All customer inquiries that we receive during this period will be answered in the order received from (Tue.) Aug. 20.


・[native STORE] Support Center

Web Form: https://native-store.net/en/contact/


・Product-Related User Suppport Center

Web Form: http://www.native-web.jp/inquiry/


We appreciate your business and look forward to serving you.


2019.8.7
“Chris” Shipment Date Announcement

The shipment date for “Chris” scheduled for release in August 2019, has been confirmed.

August. 23, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 19, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.7.26
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Sun, July 28, 2019 AM 3:00-5:00 JST
Tue, July 30, 2019 AM 3:00-5:00 JST


2019.7.22
“Taima-nin Liliana” “SECOND AXE❤HENTAI ACTION Shizue Minase Optional Parts Set - Bunny Girl Ver.” Shipment Date Announcement

The shipment date for “Taima-nin Liliana” “SECOND AXE❤HENTAI ACTION Shizue Minase Optional Parts Set - Bunny Girl Ver.” scheduled for release in August 2019, has been confirmed.

August. 9, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by August. 5, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.7.22
“Mei Anayama” “Chris” “Ade-Sugata III” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Mei Anayama” “Chris” “Ade-Sugata III” scheduled for shipment in July, has been delayed as follows.

“Mei Anayama” “Chris” “Ade-Sugata III”
・July 2019 → August 2019

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.7.16
“Rui Akasaka” Shipment Date Announcement

The shipment date for “Rui Akasaka” scheduled for release in Jul 2019, has been confirmed.

Jul. 31, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jul. 25
, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.7.16
“Momo (provisional)” “Ayaka Sawara” “Z:GO ACT 1” Shipment Date Announcement

The shipment date for “Momo (provisional)” “Ayaka Sawara” “Z:GO ACT 1” scheduled for release in Jul 2019, has been confirmed.

Jul. 30, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jul. 24
, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.7.16
“Ade-Sugata Zero” Shipment Date Announcement

The shipment date for “Ade-Sugata Zero” scheduled for release in Jul 2019, has been confirmed.

Jul. 26, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jul. 22
, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.6.21
“Ayaka Sawara” “Mei Anayama” “Rui Akasaka” “Momo (provisional)” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Ayaka Sawara” “Mei Anayama” “Rui Akasaka” “Momo (provisional)” scheduled for shipment in Jun, has been delayed as follows.

“Ayaka Sawara” “Mei Anayama” “Rui Akasaka” “Momo (provisional)”
・Jun 2019 → July 2019

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.6.14
“Olga Discordia” Shipment Date Announcement

The shipment date for “Olga Discordia” scheduled for release in Jun 2019, has been confirmed.

Jun. 21, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jun. 17, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.6.6
“"The Alluring Queen Pharnelis Imprisoned by Goblins" - Queen Pharnelis / Goblin” Shipment Date Announcement

The shipment date for “"The Alluring Queen Pharnelis Imprisoned by Goblins" - Queen Pharnelis / Goblin” scheduled for release in Jun 2019, has been confirmed.

Jun. 27, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jun. 21, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.6.6
“Aoi Nanami” Shipment Date Announcement

The shipment date for “Aoi Nanami” scheduled for release in Jun 2019, has been confirmed.

Jun. 21, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jun. 17, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.5.24
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Tue, May 28, 2019 AM 2:00-5:00 JST


2019.5.20
“Taima-nin Liliana” “Aoi Nanami” “Ayaka Sawara” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Taima-nin Liliana” “Aoi Nanami” “Ayaka Sawara” scheduled for shipment in May, has been delayed as follows.

“Taima-nin Liliana”
・May 2019 → July 2019

“Aoi Nanami”
・May 2019 → Jun 2019

“Ayaka Sawara” 
・May 2019 → Jun 2019

We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.5.20
“Munetoku Ichimanda” “Tokuno Senzaki” “Munetoku Ichimanda and Tokuno Senzaki two piece set” Shipment Date Announcement

The shipment date for “Munetoku Ichimanda” “Tokuno Senzaki” “Munetoku Ichimanda and Tokuno Senzaki two piece set” scheduled for release in May 2019, has been confirmed.

May. 30, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by May. 24, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.5.7
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Wed, May 8, 2019 AM 3:00-5:00 JST
Fri, May 10, 2019 AM 3:00-5:00 JST


2019.4.19
“Munetoku Ichimanda” “Tokuno Senzaki” “Aoi Nanami” “Olga Discordia” “Momo (provisional)” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Munetoku Ichimanda” “Tokuno Senzaki” “Aoi Nanami” “Olga Discordia” “Momo (provisional)” scheduled for shipment in April, has been delayed as follows.

“Munetoku Ichimanda”
・April 2019 → May 2019

“Tokuno Senzaki”
・April 2019 → May 2019

“Aoi Nanami” 
・April 2019 → May 2019

“Olga Discordia”
・April 2019 → June 2019

“Momo (provisional)”
・April 2019 → June 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.4.12
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Sat, Apr 13, 2019 AM 4:00-6:00 JST


2019.4.8
“Rei Tsukushi Bunny Ver.” “Yoko Akagi Bunny Ver.” “Ichigo Milk” “Choco Mint” Shipment Date Announcement

The shipment date for “Rei Tsukushi Bunny Ver.” “Yoko Akagi Bunny Ver.” “Ichigo Milk” “Choco Mint” scheduled for release in Apr 2019, has been confirmed.

Apr. 25, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Apr. 19, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.3.29
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Sat, Mar 30, 2019 AM 4:00-6:00 JST


2019.2.27
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Tuh, Mar 28, 2019 AM 4:00-5:00 JST


2019.3.25
Product Display Error Notice

Thank you for your continued support of native Online Store products.

Please note that from 7:00PM - 8:16PM JST on the 25th March 2019, a system error occurred on the native Online Store causing product pages to not display correctly.

If you ordered any products during this period, please be sure to check your order history to confirm that the order was correctly received.

 

We apologise for any inconvenience caused by this error.


2019.3.15
Yoko Akagi Bunny Ver.” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Yoko Akagi Bunny Ver." scheduled for shipment in March, has been delayed as follows.

・March 2019 → April 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.3.13
Dva: Sun Kissed Ver.” Shipment Date Announcement

The shipment date for “Dva: Sun Kissed Ver.” scheduled for release in Mar 2019, has been confirmed.

Mar. 29, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Mar. 25, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.3.8
Ade-Sugata II” Shipment Date Announcement

The shipment date for “Ade-Sugata II” scheduled for release in Mar 2019, has been confirmed.

Mar. 20, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Mar. 14, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.3.6
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Sat, Mar 9, 2019 AM 4:00-5:00 JST


2019.3.4
Kotone Sasaki Bunny Ver.” Shipment Date Announcement

The shipment date for “Kotone Sasaki Bunny Ver.” scheduled for release in Mar 2019, has been confirmed.

Mar. 18, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Mar. 12, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.2.20
Rei Tsukushi Bunny Ver.” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Rei Tsukushi Bunny Ver." scheduled for shipment in February, has been delayed as follows.

・February 2019 → April 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.2.20
Aoi Nanami” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Aoi Nanami" scheduled for shipment in February, has been delayed as follows.

・February 2019 → April 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.2.20
Kotone Sasaki Bunny Ver.” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Kotone Sasaki Bunny Ver." scheduled for shipment in February, has been delayed as follows.

・February 2019 → March 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.2.19
Server Maintenance

As always, thank you for shopping a the native Store.


The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Wed, Feb 20, 2019 AM 4:00-4:30 JST


2019.2.15
Ade-Sugata II” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Ade-Sugata II" scheduled for shipment from Feb. 20, 2019, has been delayed as follows.

・Feb. 20, 2019 → March 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.2.8
Vanilla” Shipment Date Announcement

The shipment date for “Vanilla” scheduled for release in Feb 2019, has been confirmed.

Feb. 21, 2019


■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Feb. 15, at 10am JST.


To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.1.24
"Natsumi" Release Date Change

Thank you very much for shopping at the native Store.

Though the product "Natsumi" was scheduled to ship in April 2019, as we were able to move up the manufacturing schedule.  It's is now scheduled to ship on the following date.

(Mon) Feb. 18, 2019

We'd like to apologize for any inconvenience caused by the change in our release date for this product.

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by (Tue) Feb. 12, 2019 at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.1.22
“Ade-Sugata II” Shipment Delay and Shipment Date Announcement

As always, thank you for shopping a the native Store.


We’re very sorry to announce that the release of “Ade-Sugata II” scheduled for shipment in January, has been delayed as follows.

・January 2019 → Feb. 20, 2019

We’d like to offer our most sincere apologies to all customers who ordered this product.  Please stand by, as it will be shipping soon. 

 ■ Regarding Change of Address ■

If necessary, please file for your change of address by Feb. 14, 2019 at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.


■ Regarding your Credit Card Payment ■

Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

We appreciate your business and look forward to serving you.


2019.1.22
Kotone Sasaki Bunny Ver.” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Kotone Sasaki Bunny Ver." scheduled for shipment in January, has been delayed as follows.

・January 2019 → February 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.1.22
“Munetoku Ichimanda” “Tokuno Senzaki” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Munetoku Ichimanda” “Tokuno Senzaki” scheduled for shipment in January, has been delayed as follows.

・January 2019 → April 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.1.22
Vanilla” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Vanilla" scheduled for shipment in January, has been delayed as follows.

・January 2019 → February 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.1.22
Dva: Sun Kissed Ver.” Shipment Delay Announcement

As always, thank you for shopping at the native Online Store.


We’re very sorry to announce that the release of “Dva: Sun Kissed Ver." scheduled for shipment in January, has been delayed as follows.

・January 2019 → March 2019
We’d like to apologize to all customers who ordered this product for any inconvenience caused.  Another announcement will be made as soon as the exact shipment date has been confirmed, so please stand by for more information.

Everyone here at native will continue to work our hardest to bring you the very best products, and we hope for your patience and understanding.


2019.1.15
Chocola” Shipment Date Announcement

The shipment date for “Chocola” scheduled for release in Jan 2019, has been confirmed.

Jan. 31, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jan. 25, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.1.15
PEACH Maid Figure Series Mayuri Maliani” Shipment Date Announcement

The shipment date for “PEACH Maid Figure Series Mayuri Maliani” scheduled for release in Jan 2019, has been confirmed.

Jan. 23, 2019

■ Regarding your Credit Card Payment ■
Please note that the charge will be processed under the billing entity “CREDIX” on your statement.

■ Regarding Change of Address ■
Please file for all changes of address by Jan. 17, at 10am JST.

To file for a change of address, please first log in to “My Account” and add your new address to your Address Book.

After you’ve completed this step, please contact customer support with your order number and new address.

Any change of address filed after this date may result in additional shipping and handling charges.

We appreciate your business and look forward to serving you.


2019.1.8
System failure notification

Thank you for patronizing our products.

Due to a system malfunction, orders using certain payment methods could not be processed from approximately 6:50 on December 30, 2018 (JST) to approximately 4:15 on January 7, 2019 (JST).

It is now possible to use all payment methods.

Also, during the same period queries sent via the query form were not sent correctly. 

As these queries may not have reached customer support, we would ask that you resend them. 

We sincerely apologize for any inconvenience caused to our customers.

 

We are very grateful for your continued patronage.


2019.1.8
Server Maintenance

As always, thank you for shopping a the native Store.

 

The native Store will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

 

Closed for Maintenance:

Wed, Jan 9, 2019 AM 0:00-0:30 JST